Asheville Hurricane Information and Updates
Water Utility Updates
The water treatment plant in Black Mountain is currently distributing water with high levels of chlorine to the water distribution system of the City of Asheville. Gradually, water service is being reinstated in areas to the west of Swannanoa, which includes Haw Creek and parts of Fairview. Plans have been put in place to supply water to the Fairview area and the higher elevation areas of South Asheville that are currently experiencing water shortages.
It is of utmost importance to note that the water is NOT SUITABLE for direct consumption from the tap.
- If you receive your water from Mills River, you are under a Boil Water Advisory.
- If you receive your water from North Fork, you are under a Boil Water Notice.
- In both situations, water intended for consumption (drinking, cooking, and brushing teeth) should be vigorously boiled for at least one minute before use.
Water Distribution in Asheville
There are four locations in Asheville where food and water are being distributed, and they are offering both bulk toilet flushing water and drinking water. The drinking water is available in bottles. People will have to bring their own containers for the flushing water.
The City of Asheville’s food, drinking water, and flushing water sites are open from 9 a.m. to 7 p.m.
- Pack Square Park, 70 Court Plaza
- Asheville Middle School, 211 S. French Broad Ave
- Oakley Elementary School, 753 Fairview Rd
A recently opened community care facility in Asheville provides showers, laundry, restrooms, Wi-Fi, water, hot meals, and counseling services. Visitors who intend to use the showers are requested to bring their own towels and personal hygiene products. The facility is located at 980 Brevard Road and will operate for 30 days, from 7 a.m. to 7 p.m.
Storm Debris Collection
City staff and contractors are currently working to clear storm debris, giving priority to critical infrastructure areas. Residents are advised to start placing storm debris at the curb within the public right of way for collection.
Debris must be sorted into specific categories at the curb: construction materials, appliances, electronics, vegetative debris, and hazardous waste. Please be aware that contractors are unable to collect debris directly from private property. However, if debris piles are placed at the curb and extend onto your yard or property in a continuous line, collection equipment can reach up to 18 feet, as long as there are no overhead lines or other obstructions.
When placing debris, avoid leaning or stacking it near trees, utility poles, fire hydrants, meters, or curbside trash carts. Ensure that the debris does not block the roadway, as access must remain clear for large trucks and emergency vehicles.
How to Stay Warm Without Power
If you ever find yourself without power during a cold snap, staying warm becomes a top priority. Here are some practical tips to help you keep warm and safe in freezing temperatures.
First, make sure to layer up by wearing multiple layers of clothing. Start with thermal undergarments, then add sweaters, socks, and other cozy garments. The more layers you wear, the better insulated you’ll be. Additionally, make use of blankets or sleeping bags to trap heat. Wrapping yourself in multiple blankets can create extra insulation, keeping you even warmer.
It’s also important to stay in one room. Choose a smaller room and close off the doors to trap body heat, allowing it to warm the space more efficiently. If you’re with family or friends, gather together in the same room. The collective body heat will help everyone stay warm.
If you have battery-powered heat sources, such as a heater or heating pad, use them cautiously to warm small areas. These devices can provide temporary relief in particularly cold conditions. By following these steps, you can manage to stay warm even when the power is out.
Asheville Bus Routes and Service
Starting on Monday, October 14, ART bus service will expand its operating hours on select routes in areas with improved road conditions. On weekdays and Saturdays, select routes will run from around 7:00 a.m. to 7:00 p.m. Sunday service hours will remain unchanged.
Ritual Recovery currently has a GoFundMe dedicated to helping the Asheville community in the recovery from Hurricane Helene. Please click here to learn more about how you can help.